FAQ’S (Frequently Asked Questions) GENERAL:

Q- How can we contact ‘INDER EXPORTS’ for our queries or requirements?
A-The best way to contact ‘INDER EXPORTS’ is by visiting our website and clicking ‘Contact Us’ at the website www.inderexports.com , www.inderexports.org , www.inderexports.info to find all the details and persons concerned to be contacted for your needs or email us at : inderexports@yahoo.com.

DEVELOPMENT OF NEW PRODUCTS:

Q-Can INDER EXPORTS develop a new product for customers with tooling participation?
A-INDER EXPORTS has been developing custImized new products for their customers worldwide with an option of 100% and 50% tooling cost participation.

Q- What kind of tooling INDER EXPORTS can make? Is INDER EXPORTS having design capabilities?
A-‘INDER EXPORTS ’ is equipped with modern manufacturing facilities and sophisticated testing equipment and backed ably by a dynamic R&D, competent technical staff and advanced technology to ensure tooling and development of new products of international quality. INDER EXPORTS has successfully designed & developed many new products for OEMs & Aftermarket in the recent years.

Q-Are there possibilities of carrying out any minor alterations in the existing product as per customer’s customized needs?
A-Principally, it is not possible to make any alterations in the basic design originally made. However if the customer is willing to participate in the expense for the required modification, this can be done.

LEAD TIME & DELIVERY TERMS

Q- Are all deliveries made by sea?
A- Yes we normally make all deliveries by sea, unless the customer specifically demands and pays for the Air delivery.

Q-What Is your normal delivery (Lead) time for any overseas order?
A-Normally it takes us 30 days to dispatch the goods from our factory from the date of order confirmation and receipt of advance payment in our bank in case of 20 ft container order . ‘FCL’ orders to complete 20’/40’ are much faster to reach our customers than ‘LCL’ orders which, inordinately get delayed at the ports.

PRICE OFFERS & SHIPPING TERMS

Q-What is the currency & terms offered by INDER EXPORTS?
A- INDER EXPORTS offers their prices in 3 of the universal currencies US Dollars, EURO & UK Pounds. The rates offered are ‘FOB’ / FOR (ex-works) basis for small orders, that is for ‘LCL’ containers & on ‘FOB’ & ‘CIF’ basis if order is for full container load.

MARKETING POLICIES

Q- How does ‘INDER EXPORTS’ market its products in the overseas markets?
A- We are making our goods mainly under our brand- ‘INDER’. Our products are sold through the agents appointed in the various countries & we also export directly to the wholesaler importers.

Q- Can INDER EXPORTS offer goods in any other packaging & brand and /or in plain white boxes?
A- Yes!, if the order quantities are feasible to print Boxes and crate.
However, if a customer specifically wants the goods supplied with the customers brand, or any other marking on the product, then we can do it after receipt of necessary tooling participation cost. The order quantity also has to be large enough to make this feasible.

PACKING DETAILS
Q-What is your standard Packing?
A- Our Standard packing is mostly EXPORT WORTY WOODEN CRATES.